A Volkswagen Tiguan owner called our service department last month after realizing her oil change was three months overdue. She worked full-time at WVU Medicine’s administrative offices on Medical Center Drive and managed two children’s school schedules, and every time she had mentally scheduled a service visit something more urgent had displaced it. She used…
A Volkswagen Golf owner came into our service bay last October after his battery died in the WVU Evansdale campus parking lot on a Monday morning before a midterm exam. He had noticed the engine cranking slightly slower than normal for two weeks but had attributed it to the cold weather and deferred the concern…
A Volkswagen Jetta owner came into our service bay last month after hitting a particularly aggressive pothole on Beechurst Avenue near the WVU campus during the height of Morgantown’s spring road deterioration season. She had felt a significant impact but the car seemed to drive normally afterward, so she continued her commute on US-19 without…
A Volkswagen ID. Buzz owner came into our service bay last month after an anxiety-inducing experience on US-33 east of Morgantown heading toward Elkins. He had left with a full charge and no navigation-planned charging stop, underestimating how significantly the sustained 8 to 10 percent grades through the Monongahela National Forest approaches would draw down…
