A Volkswagen Golf owner came into our service bay on a Tuesday morning after her oil life monitor had dropped below 10 percent during her WVU campus commute and she had been unable to find a service appointment window that fit her teaching schedule for the preceding three weeks. She had been monitoring the monitor…
A Volkswagen Golf owner came into our service bay last October after his battery died in the WVU Evansdale campus parking lot on a Monday morning before a midterm exam. He had noticed the engine cranking slightly slower than normal for two weeks but had attributed it to the cold weather and deferred the concern…
A Volkswagen Passat owner came into our service bay last month after his temperature gauge had been running higher than normal on his daily commute on I-79 between Morgantown and Fairmont. He had topped off his coolant reservoir six months earlier with a universal pink coolant from an auto parts store on University Avenue, assuming…
A Volkswagen Jetta owner came into our service bay last month after hitting a particularly aggressive pothole on Beechurst Avenue near the WVU campus during the height of Morgantown’s spring road deterioration season. She had felt a significant impact but the car seemed to drive normally afterward, so she continued her commute on US-19 without…
A Volkswagen ID. Buzz owner came into our service bay last month after an anxiety-inducing experience on US-33 east of Morgantown heading toward Elkins. He had left with a full charge and no navigation-planned charging stop, underestimating how significantly the sustained 8 to 10 percent grades through the Monongahela National Forest approaches would draw down…
Dana had been waiting months for her 2026 Tiguan to arrive at the dealership. She picked it up on a Tuesday, drove it home through Morgantown traffic, and immediately loved the way it pulled out of intersections on Grafton Road. But by spring, after a winter of short cold-weather trips around the WV University campus…
Last month, a 2026 Golf R came in from Cheat Lake after its owner had noticed a subtle change in exhaust tone and a slight reduction in the characteristic Akrapovič crackle on overrun that had been present since delivery four months earlier. He had assumed the change was normal break-in variation and kept driving his…
