Last month, a 2022 VW ID.4 Pro came into our service bay with a battery that had degraded far faster than expected for its mileage. The owner had been charging to 100% every night and letting it sit depleted after long drives through the Mon National Forest. After just 28,000 miles, the pack was showing…
If you have ever walked out to your Volkswagen on a cold Morgantown morning and been met with nothing but a click, you already understand the frustration of a battery that has given up without warning. What most drivers do not realize is that high-altitude storage combined with West Virginia winters can cut a starter…
Last spring, a VW Jetta came into our service bay pulling hard to the right. The owner had noticed it for a few weeks but figured it wasn’t serious enough to deal with. After putting it on the alignment rack, we found the front camber was so far out of spec that both front tires…
The drive from Morgantown into the Laurel Highlands starts pleasantly enough on US-48 east toward Kingwood, but once the road begins dropping into the deeper terrain past Terra Alta and toward Bruceton Mills, the nature of the drive changes in a way that your brake system notices even when you don’t. Summer is when most…
Morgantown’s streets have a reputation that precedes them, and if you’ve navigated the stretch of Beechurst Avenue after a hard winter or tried to keep a straight line down Don Knotts Boulevard near downtown, you already know what your VW’s suspension is quietly absorbing every single day. Anyone who drives in Morgantown long enough stops…
Last March, a 2021 Volkswagen Tiguan came into our service bay after its owner hit a particularly aggressive pothole on University Avenue near the WVU Coliseum during the evening commute. The impact felt significant but the car seemed to drive normally afterward, so she waited six weeks before bringing it in. By that point the…
A Volkswagen Passat owner came into our service bay last July after experiencing a soft, spongy brake pedal during his commute on US-119 southbound toward Grafton. The pedal had felt progressively less firm over several weeks of summer driving but he had attributed the change to the heat rather than investigating it. When our technician…
A Volkswagen Atlas owner came into our service bay the Monday after a WVU home game weekend after his vehicle had overheated in the stop-and-go traffic on Monongalia Avenue approaching the stadium parking areas. He had been idling in game day traffic for nearly two hours with the air conditioning running at full capacity and…
A Volkswagen Golf owner came into our service bay on a Tuesday morning after her oil life monitor had dropped below 10 percent during her WVU campus commute and she had been unable to find a service appointment window that fit her teaching schedule for the preceding three weeks. She had been monitoring the monitor…
A Volkswagen Tiguan owner called our service department last month after realizing her oil change was three months overdue. She worked full-time at WVU Medicine’s administrative offices on Medical Center Drive and managed two children’s school schedules, and every time she had mentally scheduled a service visit something more urgent had displaced it. She used…
