A Volkswagen Jetta owner came into our service bay last month after hitting a particularly aggressive pothole on Beechurst Avenue near the WVU campus during the height of Morgantown’s spring road deterioration season. She had felt a significant impact but the car seemed to drive normally afterward, so she continued her commute on US-19 without…
Marcus had been shopping for a new family SUV for three months when he test drove a current-generation Atlas at Volkswagen Morgantown last fall. He loved the space and the comfort but hesitated after noticing the engine working hard on the grade climbing out of the dealership on Mary Jane Wood Circle toward I-79 northbound….
Last month, a Volkswagen Golf GTI came in from Elkins after its owner had noticed a gradual reduction in the confident pull he remembered from his first year of ownership on the grades of US-219 between Elkins and Morgantown. He had attributed the power reduction to normal engine aging and hadn’t connected it to a…
Last month, two identical 2015 VW Jettas arrived at our Mary Jane Wood Circle service center on the same day—one with 185,000 miles running perfectly, the other with 78,000 miles requiring a complete engine replacement. The high-mileage Jetta had meticulous maintenance records showing synthetic oil changes every 8,000 miles, proper coolant service, carbon cleaning at…
Last spring, a Morgantown family traded their well-maintained Tiguan for a new Atlas to accommodate three children, assuming maintenance costs would be similar since both are Volkswagen SUVs. After a year of Atlas ownership, they were surprised to discover their annual maintenance expenses had increased by approximately 40%. The Atlas’s larger brakes required more expensive…
