A Volkswagen Atlas owner came into our service bay the Monday after a WVU home game weekend after his vehicle had overheated in the stop-and-go traffic on Monongalia Avenue approaching the stadium parking areas. He had been idling in game day traffic for nearly two hours with the air conditioning running at full capacity and…
Marcus had been shopping for a new family SUV for three months when he test drove a current-generation Atlas at Volkswagen Morgantown last fall. He loved the space and the comfort but hesitated after noticing the engine working hard on the grade climbing out of the dealership on Mary Jane Wood Circle toward I-79 northbound….
Last April, a 2022 Tiguan arrived at our Mary Jane Wood Circle service center after the owner experienced complete brake failure during a spring rainstorm on I-79. They’d never serviced the brake fluid in three years, allowing moisture contamination to accumulate. During hard braking on the rain-soaked interstate, the contaminated fluid boiled, creating vapor pockets…
Last month, a 2022 Taos arrived at our Mary Jane Wood Circle service center with transmission failure at 38,000 miles, still under the 60,000-mile powertrain warranty. The owner had been getting oil changes at a quick-lube shop that used incorrect oil viscosity and skipped filter replacements to save time. Volkswagen of America denied the warranty…
Three weeks ago, a 2021 Jetta pulled into our Mary Jane Wood Circle service bay averaging 28 MPG when it should have been getting 35. The owner had stretched oil changes to 12,000 miles to “save money” and hadn’t replaced the air filter in 40,000 miles. After catching up on deferred maintenance, the fuel economy…
Two weeks ago, a 2020 Volkswagen Jetta came in after the owner experienced complete brake failure on a snowy morning commute down Cheat Road. She had ignored a soft brake pedal for three days, assuming it was just the icy conditions affecting her braking. The inspection revealed moisture had contaminated her brake fluid through a…
Last week, a Tiguan owner from Cheat Lake came in complaining about excessive tire wear after just 18,000 miles. His front tires were worn to the cords on the inside edges while the outside tread looked nearly new. The cause? He’d hit a pothole on University Avenue nine months earlier but never had his alignment…
Last week, a Taos owner came in requesting the same brake service interval his neighbor follows on a Tiguan. He assumed both vehicles needed identical maintenance schedules since they’re both compact VW SUVs. After we explained the differences in braking systems, weight, and service requirements, he understood why his Taos actually needed more frequent brake…
Last month, a new ID.4 owner came in for their first service after 12,000 miles, asking for an oil change. When we explained electric vehicles don’t have engine oil, they were shocked to realize they’d been completely confused about what their EV actually needed. They’d ignored tire rotations, skipped brake fluid testing, and never had…
In a world full of sharp angles and silent EVs trying to look like spaceships, the 2025 Volkswagen ID. Buzz has done something truly rare: it made people smile. And now, it’s done something even rarer — it’s been crowned World Car Design of the Year. More than just another electric vehicle, the ID. Buzz…
