Last month, a Volkswagen Golf GTI came in from Elkins after its owner had noticed a gradual reduction in the confident pull he remembered from his first year of ownership on the grades of US-219 between Elkins and Morgantown. He had attributed the power reduction to normal engine aging and hadn’t connected it to a…
Last month, a 2026 Golf R came in from Cheat Lake after its owner had noticed a subtle change in exhaust tone and a slight reduction in the characteristic Akrapovič crackle on overrun that had been present since delivery four months earlier. He had assumed the change was normal break-in variation and kept driving his…
Last month, a Volkswagen Jetta came in from Westover after its owner had noticed a subtle roughness at idle and a hesitation on acceleration that had been developing for several months. He had attributed the roughness to a fuel quality issue and had been running premium gasoline through the tank hoping it would resolve on…
Last month, a 2025 ID.4 came in from Cheat Lake after its owner had noticed a gradual reduction in displayed range over the winter months that hadn’t recovered as temperatures warmed in March. She had assumed the range reduction was purely temperature-related and would self-correct with spring weather. After five months without a tire rotation,…
Last month, a Passat owner came in from Sabraton after his check engine light had been on for six weeks. He had been meaning to schedule an appointment since January but kept pushing it back, first for a work deadline, then for a family commitment, then simply because the car seemed to be driving fine….
Last month, a Jetta owner came in from Star City after her VW app flagged an amber warning in her Digital Health Report that she had been dismissing for three weeks. She assumed it was a minor sensor glitch and kept driving her normal route along WV-7 and through downtown Morgantown. After another 2,200 miles,…
Three weeks ago, a 2023 Volkswagen Tiguan arrived at our Mary Jane Wood Circle service center with premature tire wear after the owner left winter tires on through an entire West Virginia summer. The aggressive tread pattern and soft rubber compound designed for snow had worn down 50% faster than all-season tires would have, requiring…
