Last month, a 2021 VW Jetta came in after the owner hit a particularly bad pothole on Beechurst Avenue near the WVU coliseum. He had noticed uneven tire wear developing over the following weeks but kept putting off an inspection. By the time he came in, the front left tire had worn unevenly across the…
Last spring, a VW Jetta came into our service bay pulling hard to the right. The owner had noticed it for a few weeks but figured it wasn’t serious enough to deal with. After putting it on the alignment rack, we found the front camber was so far out of spec that both front tires…
The drive from Morgantown into the Laurel Highlands starts pleasantly enough on US-48 east toward Kingwood, but once the road begins dropping into the deeper terrain past Terra Alta and toward Bruceton Mills, the nature of the drive changes in a way that your brake system notices even when you don’t. Summer is when most…
A Volkswagen Passat owner came into our service bay last July after experiencing a soft, spongy brake pedal during his commute on US-119 southbound toward Grafton. The pedal had felt progressively less firm over several weeks of summer driving but he had attributed the change to the heat rather than investigating it. When our technician…
A Volkswagen Atlas owner came into our service bay the Monday after a WVU home game weekend after his vehicle had overheated in the stop-and-go traffic on Monongalia Avenue approaching the stadium parking areas. He had been idling in game day traffic for nearly two hours with the air conditioning running at full capacity and…
A Volkswagen Tiguan owner called our service department last month after realizing her oil change was three months overdue. She worked full-time at WVU Medicine’s administrative offices on Medical Center Drive and managed two children’s school schedules, and every time she had mentally scheduled a service visit something more urgent had displaced it. She used…
A Volkswagen Golf owner came into our service bay last October after his battery died in the WVU Evansdale campus parking lot on a Monday morning before a midterm exam. He had noticed the engine cranking slightly slower than normal for two weeks but had attributed it to the cold weather and deferred the concern…
A Volkswagen ID. Buzz owner came into our service bay last month after an anxiety-inducing experience on US-33 east of Morgantown heading toward Elkins. He had left with a full charge and no navigation-planned charging stop, underestimating how significantly the sustained 8 to 10 percent grades through the Monongahela National Forest approaches would draw down…
A Volkswagen Tiguan owner came into our service bay last month after a frightening experience descending the Morgantown hill on I-79 southbound toward Fairmont. She had pressed the brake pedal firmly and felt it go soft beneath her foot, requiring significantly more pressure than usual to slow the vehicle. She had been driving on pads…
Dana had been waiting months for her 2026 Tiguan to arrive at the dealership. She picked it up on a Tuesday, drove it home through Morgantown traffic, and immediately loved the way it pulled out of intersections on Grafton Road. But by spring, after a winter of short cold-weather trips around the WV University campus…
